We understand that occasional hiccups can happen, especially when it comes to payments. Rest assured, we're here to make things right and ensure a hassle-free experience for you. If you've accidentally made multiple payments for a single subscription, here's what you need to know:
Customer service support:
Simply shoot us an email at help@veya.coach detailing the situation, and our representatives will swiftly guide you through the process of reversing those unintended transactions.
Prompt resolution:
Our goal is to ensure a quick and efficient resolution to any accidental payments. By contacting us through the provided channels, you can expect a prompt reversal of the extra charges back to your account.
Why choose our support:
Friendly and responsive customer service team.
Swift resolution to accidental payment issues.
Your satisfaction is our priority:
We value your trust and we're committed to providing excellent service every step of the way.
Accidental payments can be frustrating, but with our support, you can trust that we'll work diligently to rectify the situation and ensure you have a positive experience with our program.
Remember, our fantastic customer support team is here for you. You can always reach out to us.
Thank you for choosing us—we appreciate the opportunity to assist you on your health journey!
Veya offers guided self-help for habit formation, not clinical behavioral care, therapy, or medical treatment. We cannot diagnose conditions, provide medical advice, or respond to emergencies. Veya is not a medical device. If you are experiencing a crisis or think you may harm yourself or others, contact your local emergency services or a crisis hotline immediately. Veya is intended for users aged 18 and older. What we do offer is a structured space to explore your patterns with honesty, depth, and evidence-based tools — but it should not replace professional help when you need it.