If you decide that Veya isn't the right fit for you at this time, you can cancel your subscription anytime directly through the app or by contacting our support team.
Option 1: Cancel in the App
The quickest way to manage your subscription is through the "More" menu.
Tap on More, located at the bottom right of the screen (the last tab on your navigation bar).
Scroll down to the bottom of the list.
Tap Cancel Subscription.
Option 2: Cancel in the website
If you are using the web version - here's a simple walkthrough on how to cancel your subscription:
Go to https://app.veya.coach/
Click "Account" in the top left corner
Click "Cancel my Subscription"
You should get a message informing that your subscription has been cancelled:
Option 3: Contact our Support
If you prefer assistance, you can request a cancellation by emailing our Customer Success team.
Email: help@veya.coach
Please send the email from the address associated with your Veya account so we can locate your profile quickly.
Veya offers guided self-help for habit formation, not clinical behavioral care, therapy, or medical treatment. We cannot diagnose conditions, provide medical advice, or respond to emergencies. Veya is not a medical device. If you are experiencing a crisis or think you may harm yourself or others, contact your local emergency services or a crisis hotline immediately. Veya is intended for users aged 18 and older. What we do offer is a structured space to explore your patterns with honesty, depth, and evidence-based tools — but it should not replace professional help when you need it.