We are here to help you succeed on your journey! If you have questions about your personalised plan, need guidance on using the Veya app, or wish to share your valuable feedback, please reach out to our Customer Success team.
How to Contact Veya Support
Our dedicated support team is available via email and is ready to assist you with any questions you may have.
Email Address: help@veya.coach
We're Here to Help
When you email us, we recommend including the following details so we can provide you with the most effective assistance:
The email address associated with your Veya account.
If you are seeking technical guidance, including a screenshot of what you are seeing is the most helpful way to speed up the resolution.
We look forward to connecting with you!
Veya offers guided self-help for habit formation, not clinical behavioral care, therapy, or medical treatment. We cannot diagnose conditions, provide medical advice, or respond to emergencies. Veya is not a medical device. If you are experiencing a crisis or think you may harm yourself or others, contact your local emergency services or a crisis hotline immediately. Veya is intended for users aged 18 and older. What we do offer is a structured space to explore your patterns with honesty, depth, and evidence-based tools — but it should not replace professional help when you need it.